Managed Hosting
On-demand hosting. Full-time management.
Need a dedicated team of certified engineers and cloud experts to monitor, adjust, and report on the overall performance of your infrastructure? Consider a fully managed hosting solution from ARN Server.
Best for large, multi-faceted deployments, your ARN Server managed hosting team will provide unparalleled 24x7 management of core services including database, security, monitoring, and backup.
On-demand
Higher Flexibility
Expert Management
Backup
Database Strategy
Monitoring
Security
We'll assess your needs and create the optimal security strategy for locking down your environment while providing flexibility for peak performance. Our security procedures utilize industry best practices from sources including The Center for Internet Security (CIS), Microsoft, Red Hat, and more. All SoftLayer data center facilities are SOC 2 certified.
Team
Our most senior experts, the best and the brightest professionals in the business, work directly with you to create and manage your solution. They incorporate both best practices and years of experience with each specific system in your environment.
Technical Account Manager
The frontline for your Managed Hosting account—Your TAM oversees all your requests or issues from start to finish, even through escalation.
Senior Systems Engineer (SSE)
These highly-specialized engineers with platform-specific knowledge help achieve the best performance and efficiency of your systems.
Extended Support Team
The frontline for your Managed Hosting account—Your TAM oversees all your requests or issues from start to finish, even through escalation.
- Data center operations engineers
- Change control managers
- Billing specialists
Senior Database Administrator (DBA)
This is your primary resource for optimizing the performance, growth, monitoring, and backup of your database.
Methodology
Our certified engineering and support team will assess your business goals and technology needs, design the ideal environment architecture to fit your objectives, and then provide a tailor-made support proactive management plan including backup with disaster recovery options, database administration, monitoring, and security services.
Moving forward, our team will regularly review your infrastructure’s performance and health. But you never have to wait—you have unlimited access to system and environment statistics through the Executive Dashboard in our customer portal, providing near-real-time metrics on tickets, backups, bandwidth, uptime, and more.